If you're offering healing sessions remotely, how do you know whether your video platform is secure enough?
With so many video conferencing tools available today, how do you decide which one is right for your practice?
Most energy healers aren't legally required to use secure platforms at all, but clients assume they are!
Whether you conduct energy healing, intuitive work, Reiki, or other holistic modalities, the platform you choose can affect your clients' experience, including the privacy of your sessions.
While there are many great options available, not every platform offers the same level of security, ease of use, or features.
In this article, we'll share several platform examples that may be worth considering, explain what might make a platform suitable for remote healing work, and discuss a few common concerns practitioners have when choosing technology for their practice.
What Makes a Platform Suitable for Remote Healing Sessions?
The "best" platform may look different from healer to healer. Some prioritize affordability, while others want advanced scheduling tools or stronger privacy protections.
Here are four areas worth considering as you shop:
Privacy and Security
Many (if not most) healing sessions involve personal conversations. Clients may discuss emotional challenges, relationship concerns, stress, trauma, or health-related topics.
Imagine a client shares sensitive information during a session. If the platform you're using lacks strong security measures, there may be a greater risk of unauthorized access to those conversations. A breach of trust damages your professional reputation and has the potential to escalate.
Because most energy healers are non-licensed practitioners, they are typically not required to comply with Health Insurance Portability and Accountability Act (HIPAA) regulations.
However, because HIPAA is the gold standard for protecting client information, it's a best practice to use it.
💡For a deeper look at this topic, read HIPAA for Energy Healers: Is It Required When Working Remotely?

Ease of Use for Clients
The last thing you want is for a client to spend the first ten minutes of a session struggling with technology.
When evaluating platforms, it may be helpful to consider the client's perspective:
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Does the client need to create an account?
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Does the client need to download software?
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Can they join from any web browser, or is there a link to join per session?
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Is the process simple and intuitive?
Typically, when technology is easy to use, clients can spend less time troubleshooting and more time focused on the session itself.

Cost
Some platforms offer free plans, while others charge monthly subscription fees. Before choosing a platform, think about what fits comfortably within your budget today and what will remain sustainable as your practice grows.
The ideal choice will depend on your practice needs, how often you work remotely, and which tools will help you serve your clients most effectively.

Features Beyond Video Calls
While some practitioners only need a secure way to connect with clients, others prefer a platform that supports additional parts of their business.
Depending on your needs, you may find value in features such as:
6 Platforms Worth Considering for Remote Healing Sessions
Before we begin, it's important to note that these are not the only options available. There are many quality platforms on the market. The examples below are platforms that may be worth exploring based on their security features, ease of use, pricing, and popularity among wellness professionals.
💡 Protecting a modern healing practice often involves more than one layer of support. EMPA members have access to professional and general liability insurance designed specifically for energy healers, along with optional coverages such as cyber protection to help support today's increasingly digital practices.
For practitioners who want a simple, client-friendly virtual experience.
Doxy.me is a platform designed to simplify the process of conducting online sessions. One of its biggest advantages is that clients can typically join through a link without creating an account.
Some highlights include:
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HIPAA-compliant platform
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End-to-end encryption
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Browser-based access
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Simple client experience
Right now, pricing starts around $29 each month. While this platform is often utilized by solo clinicians or clinics, you may find it a useful option for your healing practice.
For practitioners who want secure video sessions that can work well with lower-bandwidth connections.
VSee has been used in healthcare and wellness environments for years. It focuses on secure communication while remaining accessible for both practitioners and clients.
While this platform is commonly used by licensed providers, its free plan may make it worth considering for energy healing practitioners as well. Key benefits include:
For practitioners who want their remote work built into scheduling, billing, documentation, and client management.
SimplePractice combines virtual tools with practice management features, making it appealing for practitioners who want more than just video calls.
Depending on your needs, it offers:
This platform is often associated with licensed healthcare providers, but we included it because some energy healers may appreciate having video, scheduling, billing, and client management tools all in one place.
Currently, prices start at around $49 per month, though promotional offers may be available.
For practitioners who want an affordable practice-management platform with scheduling and video tools.
Carepatron offers a free tier and positions itself as a solution for wellness practitioners and health professionals.
Among its features are:
For practitioners who want a familiar video platform that clients are likely to recognize.
Many clients are already comfortable using Zoom, which can reduce technical barriers. Zoom for Healthcare includes additional privacy and security features beyond standard Zoom plans.
Here are a few features worth noting:
As of now, pricing starts around $18.33 per user per month.
For wellness practitioners who want broader client engagement and practice-management tools.
Practice Better is specifically designed for health and wellness professionals and combines video conferencing with practice management tools.
This platform offers:
- HIPAA-compliant platform
- Scheduling and client management tools
- Secure messaging
- Wellness-focused design
Monthly prices are currency $35, with annual payment options available for a discounted rate.
If you're looking for additional guidance on conducting remote sessions professionally and safely, your next step is to download our Remote Practice Guide, where you'll learn more about protecting your practice, serving clients remotely, and managing risk in today's increasingly digital healing environment.
There isn't a single best platform for every practitioner. The right choice depends on your budget, the features you need, and the level of privacy and security you will need to provide. The best platform is one that supports both your practice and your clients' experience.
Most energy healers and holistic practitioners are not licensed healthcare providers and may not be required to follow HIPAA regulations. Even so, clients still expect their personal information to be treated with care. Choosing a secure platform helps support client privacy, build trust, and demonstrate professionalism.
Many modern platforms make it easy for clients to join sessions with a simple link and little or no setup. When comparing options, consider whether clients need to create an account, download software, or complete multiple steps before joining. Clear instructions sent before the session can also help create a smoother experience.
Yes. Some practitioners work partially or entirely by phone. While you may not need a video platform, it's still important to consider how client information and communications are handled and stored so your technology choices align with the level of privacy and professionalism you want to provide.
Yes. Secure technology is one part of running a professional remote or distance healing practice, but it doesn't replace liability insurance. Each helps address different aspects of protecting your clients, your work, and your practice.